Designer Series HEPA Tower (HPA830)

  • What room size is this product recommended for?

    This unit is recommended for rooms up to 190 square feet.  This suggested room size is based on 4.8 air exchanges per hour.

  • Are initial filters included in the unit?

    Yes, the unit includes one pre-filter and one HEPA filter.

  • Which filters does this unit use?

    This unit uses two main filters:

    ·     Pre-Filter: Honeywell cut to size Pre-Filter A (model HRF-AP1) or A+ (model HRF-APP1)

    ·     HEPA Filter: Honeywell HEPA J Filter (model HRFJ830)

  • How often do the filters have to be replaced?

    The Pre-Filter is recommended to be replaced every 3 months while the HEPA filter is recommended to be replaced every 12 months.   

  • Can I wash any of the filters in my Air Purifier?

    No, none of the filters in this unit are washable.  Washing the filters will ruin them.

  • Does this product produce ions?

    No, this product does not feature an ionizer.

  • My Air Purifier is starting to make noise and the air output is less. What’s wrong?

    The filters may be dirty. High amounts of particles can block the pores in the filter and stop the air from moving through it. Replace the Filters. The HEPA Filters should be replaced every year and the Pre-Filter and Enhanced Odor and VOC Filters should be replaced every 3 months. Please note these are guidelines only and filters should be checked periodically as individual home conditions may vary. To help ensure the unit is performing properly, replace with Certified Genuine Honeywell Filters.

  • How long should I run my Air Purifier?

    In general, the unit will be most effective when doors and windows are closed. It is recommended that you run your air purifier while you are at home to help clean the air. If desired or conditions warrant, you may run your air purifier 24 hours a day.

  • What are VOCs?

    Volatile Organic Compounds (VOCs) are emitted from various solids and liquids such as paints, cleaning supplies, building materials, and permanent markers. Some of these compounds can have higher concentrations indoors than outside.

  • Why did my Air Purifier suddenly turn on a higher setting?

    Is the air purifier set to Automatic Cleaning Mode? If it is, the unit may have sensed a higher level of VOCs and has adjusted the cleaning level accordingly.

  • What do the different color lights that project on the floor represent?

    Depending on the air quality in your room, the Air Quality Sensor may detect different levels of Air Quality, which is then represented by different colors by the Air Quality Indicatory light at the bottom of the unit. Green=Good, Yellow=Moderate, and Red=Poor air quality. In Auto Mode, the unit will also change to the best fan speeds for these air quality levels. 

  • What is “Sleep Mode”?

    Pressing the Sleep Mode setting reduces the fan speed to the lowest and quietest setting and at the same time turns off the Air Quality Indicator Lights and reduces the LED lights on the control panel to 10% brightness to create an optimal environment for sleep.

  • Where can I purchase more Essential Oils cotton disks like the ones that came with the unit?

    Replacement cotton discs are readily available online. Search for Essential Oils Refill Pads in size 5/8” or .67” round. 

Need further assistance?