Order Support

Online Ordering FAQs

Online Ordering FAQs

Orders can be shipped to addresses within the U.S. only, excluding U.S. Territories. Orders cannot be shipped to P.O. Boxes or APO/FPO addresses. See Shipping & Returns FAQs for more details.

End of Summer Sale - Offer Details

Up to 30% off products sitewide. Some exclusions apply. Discount will be applied to cart at checkout.

Sale Start Date: August 12, 2022 12:00 AM EST
Sale End Date: August 29, 2022 2:59 AM EST

The following product are NOT included in this sale:

All Filters
Allergen Plus Series Compact Tower HPA075B
InSight Series Compact HEPA Tower HPA080B
TurboForce Electronic Floor Fan HF715
TurboForce Floor Fan HF-910
Comfort Control Stand Fan - Black HSF1640B
Comfort Control Stand Fan - White HSF1640W
Advanced QuietSet Stand Fan HSF600B
TurboForce Fan HT900/HT904/HT900F/HT900G/HT900N
TurboForce Oscillating Table Fan HT-906
TurboForce Room Fan HT-908
QuietSet Slim Mini Tower Fan HTF210B
Comfort Control Tower Fan HYF023W
QuietSet 5 Tower Fan HYF260
Heatbud Personal Heater HCE100B
Easy-to-Care Cool Moisture Humidifier HEV685B
Humidity Monitor HHM10
MistMate Cool Mist Humidifier HUL520B/HUL520R/HUL520W

Other discounts cannot be used with this promotion.

  • Are there any products that I can’t use a Promo Code for?

    Promo codes are valid for many purchases but there are certain exclusions, which can be found below.

    Current promo offers are not valid on most Honeywell Air Purifiers. The promo codes are only valid on:

    The following products are also excluded from all current promo code offers:

     

    Excluded products are also excluded from all sitewide discounts and special promotions, even when a promo code is not required to receive a discount.

  • What do I do if my Promotion Code doesn’t work?

    Verify that you entered the promo code number exactly as shown, without spaces. Additionally, verify the date you are using the promo code falls into the applicable date range.

    Confirm that your purchase is not part of any current exclusions – which can be found in the FAQ item above.

    Once these are confirmed, if the problem persists, please contact our Consumer Service team online or by phone at 1-800-477-0457.

    Please note that discounts and promo code offers cannot be combined. Additionally, you cannot use a promo code to receive an additional discount on a product that is included in an active sale.

  • Can I reorder filters?

    Yes, if you have registered for an account with us, it is easy to reorder an item you have purchased previously. You can do so by logging in, viewing your order history, and selecting “reorder”.

    We are hard at work adding new features to the site to make this process even easier. Check back soon for filter subscription options coming in the future.

  • What methods of payment does Honeywell Plugged In accept?

    We accept Visa, MasterCard, Discover and American Express. Debit cards with a Visa or MasterCard logo are also accepted. Unfortunately, checks, money orders, and AMEX/VISA/MC/DISCOVER gift cards are not accepted.

  • Why does my credit or debit card show two charges?

    Sometimes credit/debit card statements contain two transactions, but this is only temporary. When a purchase is made, a pre-authorization charge is placed on credit/debit cards that temporarily holds funds on an account. This is not actually a charge on your card. Once the order has been shipped, this authorization becomes an approval and charges your account. The pre-authorization is released at a maximum of 72 hours from the time of order.

  • The address I typed is correct, but the website shows a message that says it’s not verified. What should I do?

    Check to make sure that the billing address you typed matches the address on file with the credit card company. If yes, you should be fine to proceed with your order, as the address will be verified again as part of the shipping process. If there is a concern with the address you provided, you will be contacted using the phone number provided to verify.

    If you still encounter a problem submitting your order after you’ve verified that the billing address matches, please contact our Consumer Relations team for further assistance.