Humidifier Support & FAQs

Browse our humidifier support page to find general product guidance, maintenance, cleaning and care. Scroll down to find how-to videos that guide you through step-by-step instructions. Access our product support pages below with frequently asked questions about your specific humidifier.

Cool Mist Humidifier

Cool mist humidifiers are filter free and produce a visible cool mist using ultrasonic technology.

The nebulizer, which is a round disc found in the base of the unit, vibrates at ultrasonic speed to create mist. Over time, minerals from your water may collect on the nebulizer causing it to slow to a pace that is not enough to create mist. Periodic cleaning of the nebulizer will help it perform at its best.

Browse our Cool Mist Humidifiers →

Cool Moisture Humidifiers

Cool moisture humidifiers require a wicking filter and produce an invisible cool moisture using evaporative technology.

Cool moisture humidifiers have a fan that blows moisture off a saturated wicking filter, helping it evaporate into the air more quickly, while also capturing minerals to help reduce white dust and prevent over humidification.

It is important to replace the wicking filter every 30-60 days, depending on water quality and usage, as well as clean your humidifier.

Browse our Cool Moisture Humidifiers →

Warm Mist & Dual Humidifiers

Warm mist humidifiers are filter free and produce a visible warm mist. Once filled, water enters a boiling chamber where it is heated to a steam vapor, producing warm mist to help create a comfortable breathing environment.

It is important to keep the heating element clean in these humidifiers. When minerals build up on the heating element it may cause it to overheat and shut off.

Dual mist humidifiers produce both cool and warm mist using Fusion Mist Technology which boils water and fuses it with cool mist to generate the ideal warm mist temperature.

Browse our Warm Mist & Dual Mist Humidifiers →

Informational Videos

Watch these educational videos to learn more about humidification and humidifiers.

Product Specific Support

Find frequently asked questions, product videos, owner’s manuals and additional support for your specific humidifier.

Cool Mist Humidifiers – Filter Free

Top Fill Cool Mist Humidifier

Model #: HUL585

Top Fill Plus Cool Mist Humidifier

Model #: HUL588

Reflection Cool Mist Humidifier

Model #: HUL900

Ultra Plus Cool Mist Humidifier

Model #: HUL565

Ultra Glow Cool Mist Humidifier & Diffuser

Model #: HUL530

Ultra Comfort Cool Mist Humidifier

Model #: HUL545

Cool Mist Humidifier

Model #: HUL535

Easy to Care Cool Mist Humidifier

Model #: HUL570

MistMate™ Cool Mist Humidifier

Model #: HUL520

Mini Mist Cool Mist Humidifier

Model #: HUL525

Cool Moisture Humidifiers – Filtered

Easy to Care Cool Moisture Humidifier

Model #: HEV615

Easy to Care Digital Cool Moisture Humidifier

Model #: HEV620

Easy to Care Cool Moisture Console Humidifier

Model #: HEV685

Cool Moisture Humidifier

Model #: HCM350

Quiet Comfort Cool Moisture Humidifier

Model #: HEV320

Easy to Care Cool Moisture Humidifer

Model #: HCM710

Warm Mist Humidifiers

Easy to Care Warm Mist Humidifier

Model #: HWM445

Soothing Comfort Warm Mist Humidifier

Model #: HWM705

Soothing Comfort Warm Mist Humidifier

Model #: HWM845

Dual Comfort Digital Cool Mist + Warm Steam Humidifier

Model #: HWC778

Dual Comfort Cool Mist + Warm Steam Humidifier

Model #: HWC775