We are currently experiencing higher than normal call and email volumes, please visit our support page to find answers to common questions.

Support
We are currently experiencing higher than normal call and email volumes and ask you to visit our FAQs below to find answers to common questions to more quickly serve your needs. We wish you and your family continued health and safety.

Need Help?

Get support and learn about your product.

Be aware of counterfeit filters.

To ensure optimal product performance, use only Certified Honeywell Replacement Filters.

Medical Professional?

Find air quality tips for your patients and learn why you should recommend a Honeywell Air Purifier.

We are currently experiencing higher than normal call and email volumes and ask you to visit our FAQs below to find answers to common questions to more quickly serve your needs. We wish you and your family continued health and safety.

Still can’t find what you’re looking for?

Call us at 1.800.477.0457Contact Us

Contact Honeywell

We are currently experiencing higher than normal call and email volumes and ask you to use our support page to find answers to common questions to more quickly serve your needs. We wish you and your family continued health and safety.

Personal Information

Product Information

  • Locate your product’s model number:Usually on the bottom of the machine or on the back of the motor, engraved into the plastic or on a sticker

    Locate your product’s date code: The date code is a 5 digit number stamped into one of the metal prongs on the plug of your unit.

Contact Us

Contact Us

We are currently working on upgrading our systems to better support your needs. Our regular support will resume Monday, August 31st at 9:00am EST. In the meantime, we invite you to visit our enhanced FAQ’s in an effort to better serve your needs.

Contact Us

Looking forward to serving you,

Honeywell