We are currently experiencing higher than normal call and email volumes, please visit our support page to find answers to common questions.

Safety matters temperature

True comfort isn’t just about temperature, it’s about peace of mind.

Our program, entitled Safety Matters, is constantly evolving to ensure that our products are made with innovative, tried and tested safety features.

In fact, we incorporate safety features that meet and exceed industry standards into each of our products. Safety features used vary between models based on the design and intended usage of the heater.

Some of the safety features built into our heaters.

Tips For Using Heaters Safely.

Did you know that portable heaters can be as safe to use as your iron or hair dryer if used properly? It is knowing how to use them safely that makes all the difference.

For more tips visit
Tips1

NEVER plug a portable heater into an extension cord or power strip.

Tips2

Always place a portable heater on a level, flat surface away from heavy foot traffic.

Tips3

DON’T hide a portable heater cord under rugs or carpeting.

Portable Heater DON’TS

  • Red1NEVER leave a portable heater running unattended, when sleeping, or without active adult supervision.
  • Red2DON’T hide a portable heater cord under rugs or carpeting.
  • Red3DON’T use a portable heater near open or running water.
  • Red4DON’T operate a portable heater near flammable objects like bedding or curtains.
  • Red5NEVER plug a portable heater into an extension cord or power strip.

Portable Heater DO’S

  • Green1Always place a portable heater on a level, flat surface away from heavy foot traffic.
  • Green2Check to ensure that there is a SECURE, snug fit betwen the heater plug and wall outlet.
  • Green3Consider REPLACING old heaters with newer models that have enhanced safety features.
  • Green4MONITOR appliances that are using the same outlet. Too many may cause overloaded circuits.
  • Green5INSPECT portable heaters for cracks, frayed wiring or loose connections. Discontinue use if an issue is found.

Contact Honeywell

We are currently experiencing higher than normal call and email volumes and ask you to use our support page to find answers to common questions to more quickly serve your needs. We wish you and your family continued health and safety.

Personal Information

Product Information

  • Locate your product’s model number:Usually on the bottom of the machine or on the back of the motor, engraved into the plastic or on a sticker

    Locate your product’s date code: The date code is a 5 digit number stamped into one of the metal prongs on the plug of your unit.

Contact Us

Contact Us

We are currently working on upgrading our systems to better support your needs. Our regular support will resume Monday, August 31st at 9:00am EST. In the meantime, we invite you to visit our enhanced FAQ’s in an effort to better serve your needs.

Contact Us

Looking forward to serving you,

Honeywell